Organised by IQAC, LSR
Day 1: 2nd July, 2026
The first day of the CONNECT – Communication, Collaboration and Technology Workshop, organized by the Internal Quality Assurance Cell (IQAC)-Lady Shri Ram College for Women, was held on 2 July 2026. The workshop was attended by 26 non-teaching staff members representing the Administration, Accounts, Library, Laboratories, and the Principal’s Office.
The workshop commenced with a welcome address by Prof. Monika Singh, Convenor, Internal Quality Assurance Cell (IQAC), who warmly welcomed the participants and introduced the resource person, Mr Balaraj Hosamani, highlighting his expertise as System Programmer, Delhi University Computer Centre (DUCC) and his experience in digital technologies and workplace productivity tools.
The programme began with Session I: “Advanced Level Tools for Excel Users” (10:00 AM–11:30 AM), conducted by Mr. Balaraj Hosamani, System Programmer, Delhi University Computer Centre (DUCC). The session focused on strengthening participants’ practical Excel skills for efficient office management. Beginning with the fundamentals of Excel, the resource person demonstrated techniques for data entry automation, keyboard shortcuts, formulas for data entry and calculations, advanced formulas and functions, charts and data visualization, Sparklines, Maps, Slicers, importing data from text files into Excel, data representation, automated data refresh and updating, forecasting tools, and the use of Pivot Tables for data analysis and reporting. The session included practical demonstrations that enabled participants to understand how these features can streamline routine administrative tasks.
The second session, “AI Tools for Office Work” (11:45 AM–1:00 PM), was also conducted by Mr. Balaraj Hosamani. The session introduced participants to the growing role of Artificial Intelligence in enhancing workplace productivity. Participants were familiarized with AI resources available through their University of Delhi official email IDs, including access to advanced features of Gemini. Demonstrations showcased the use of AI for data analysis, graph creation, drafting professional emails, generating pictorial representations, creating data tables, and preparing reports. The resource person also demonstrated AI-powered tools for developing PowerPoint presentations, generating videos and flashcards, and producing visual content using platforms such as Napkin AI and Gamma. Participants were introduced to Notebook LM as a valuable tool for working with large PDF files, generating summaries, and preparing progress reports. In addition, an online OCR conversion tool (online2pdf.com) was demonstrated for converting PDF documents into editable text, capable of processing files up to 100 pages. Practical guidance was provided on writing effective prompts, including the recommendation to start a new chat for each query to obtain more accurate, context-specific responses. Participants were also encouraged to use AI responsibly by critically evaluating its outputs and treating it as a decision-support tool rather than uncritically relying on it.
The sessions were interactive and application-oriented, encouraging participants to engage actively with the tools demonstrated. The workshop significantly enhanced participants’ digital competencies and provided practical knowledge that can be readily applied to improve efficiency and productivity in day-to-day administrative work. The workshop concluded with a Vote of Thanks delivered by Ms Priyanka Sharma, IQAC Coordinator.
Day 2: 3rd July, 2026
The second day of the CONNECT – Communication, Collaboration and Technology Workshop, organised by the Internal Quality Assurance Cell (IQAC)-Lady Shri Ram College for Women, was held on 3rd July, 2026. The workshop was attended by 26 non-teaching staff members representing the Administration, Accounts, Library, Laboratories, and the Principal’s Office.
The workshop commenced with a welcome address by Prof. Monika Singh, Convenor, Internal Quality Assurance Cell (IQAC), who warmly welcomed the participants and introduced the resource person, Prarthana Bhattacharyya, an accomplished RCI-certified Rehabilitation Counsellor and aspiring mental health professional specialising in child and adolescent guidance and clinical psychology. This session focused heavily on workplace interpersonal dynamics, emotional management, and professional communication strategies. The program was designed to convert complex interpersonal theories into practical, memorable skills through highly interactive, hands-on activities.
1. Effective Communication & Workplace Dynamics -The core module highlighted the foundational importance of communication within an institution. The session deep-dived into structural flows of corporate communication.
2. Emotional Intelligence & Workplace Wellness
Anger Management: A dedicated segment addressing emotional control at work. The resource person interacted directly with the audience, answering real-time questions about personal and professional strategies for managing anger.
Conflict Resolution: The core pillars taught to effectively resolve organisational friction were Communication, Collaboration, and Compromise. Participants were provided with actionable tips to de-escalate workplace conflicts.
Practical Activities & Role Plays – The workshop heavily relied on practical engagement rather than theoretical lecturing, dividing the content into three distinct interactive sessions:
Activity No. 1: “Listen & Draw” (Focus: Active Listening)
Activity No. 2: Practical Communication Styles
Activity No. 3: Conflict Resolution Initiative
The session concluded with an expression of gratitude from IQAC-LSR to Ms Prarthana Bhattacharya for delivering an incredibly practical and clear roadmap for emotional management and workplace communication. Special appreciation was also shared for the non-teaching participants, whose enthusiastic involvement, queries, and role-play execution significantly enriched the practical outcomes of the session.
